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Browsing or Comparing Action Diagrams is Slow

Using Access Gen to browse or compare action diagrams are two of its key features. If these facilities are regularly taking a long time to process, this may indicate that the Action Diagram Cache is not being used or has not been populated.

To verify that the Action Diagram Cache is being used to service browse or compare requests, under the Access Gen client Cache drop down menu, ensure that the Use A/B Cache option is checked (each time the client is started this option will be checked as a default).

To verify that the Action Diagram Cache is populated for a particular model, determine its Model ID and check the sub-directory called 'Models' located within the directory where the Access Gen server has been installed. Further sub-directories of the Models directory store the Action Diagram Cache, with each identified by the Model ID they apply to. If the sub-directory for the model of interest contains less files than there are action diagrams in the model, then the Action Diagram Cache for that model is not complete. If this is the case, it is highly recommended that you consult with your Access Gen administrator to ensure that regular tasks are processed out of business hours, to keep the Action Diagram Cache up to date.